Shipping Times:
Free shipping in the U.S and Canada.
Free shipping for orders over $50 in other countries
| Country | Shipping Time(days) |
|---|---|
| United States |
5-7 |
| Canada |
6-8 |
| Australia | 7-10 |
| Germany | 5-9 |
| United Kingdom | 7-9 |
| Netherlands | 9-11 |
| Italy |
10-14 |
| Mexico | 17-25 |
| Israel |
14-20 |
| France |
9-13 |
| Ireland |
13-18 |
| Singapore |
8-13 |
| Norway |
13-18 |
| Belgium |
12-15 |
| Austria |
13-19 |
| Finland |
13-19 |
| Denmark | 12-17 |
| Estonia |
17-21 |
| New Zealand |
15-18 |
| Sweden |
14-19 |
| Other Countries | 9-20 |
Usually after the order is placed, we need 1-2 days to operate it and then send it to you.
Shipping to Guam and APO, FPO & DPO Addresses is unavailable at this moment.
Generally shipped according to the above time
Possible circumstances, inclement weather and difficult transportation road reasons, there may be a 2-3 day delay
You could now track your package via this link: https://www.17track.net/en (Select Shipping Carrier Asendia USA)
OR https://a1.asendiausa.com/tracking/
Notes:
●Preparation for delivery usually takes 2-3 business days.●All packages have specific tracking information.
●You will receive an e-mail notifying you once your order has been shipped. The email will include a unique parcel tracking number.
●If you have any question about shipping, please feel free to contact us
FAQs
Do you offer free shipping?
Yes, we offer free shipping on orders within the United States and Canada. Additionally, we offer free shipping for international orders over a certain threshold. Please check our website for the latest promotions and eligibility criteria.
Can I change or cancel my order after it has been placed?
Once an order has been placed, it may be difficult to make changes or cancel it, especially if it has already been processed for shipping. However, please contact our customer support team as soon as possible, and we will do our best to accommodate your request.
Do you offer free return shipping?
Yes, we offer free return shipping on eligible orders. If you are not completely satisfied with your purchase for any reason, you can request a return within our specified return period. Once your return request is approved, we will provide you with a prepaid shipping label to send the item back to us at no cost to you.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your package online or through our website.
